Reviews

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            "displayName": "Phyllis Rollman"
        },
        "reviewReply": {
            "comment": "Thank you, Phyllis! We're glad to hear that you had an excellent experience with our new staff. We appreciate your feedback and look forward to seeing you at your next appointment!",
            "updateTime": "2026-05-24T00:43:55.871896Z"
        },
        "_id": "6a1394d9d819bb06bea66496",
        "reviewId": "AbFvOqkXrElIEPQIBjvW1LFnlx4WBVPn_60JRKyov2aOaWgr6sQ7toAoqPIY8e8M0F4mgzWRWg8SmA",
        "__v": 0,
        "comment": "My experience with the new staff was excellent.  Very helpful with any questions and will be looking forward to my next appointment.",
        "createTime": "2026-05-24T00:33:40.716919Z",
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        "location": "64dbbd0a17913c70d1f8a2aa",
        "name": "accounts\/103565367019124554880\/locations\/7828316643698684001\/reviews\/AbFvOqkXrElIEPQIBjvW1LFnlx4WBVPn_60JRKyov2aOaWgr6sQ7toAoqPIY8e8M0F4mgzWRWg8SmA",
        "starRating": 5,
        "updateTime": "2026-05-24T00:33:40.716919Z"
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            "displayName": "John Serrano"
        },
        "reviewReply": {
            "comment": "Thank you, John! We're glad to hear that Sarah was able to help you with a new charger for your hearing aids. We appreciate your positive feedback and look forward to assisting you again in the future.",
            "updateTime": "2026-05-23T13:15:55.421373Z"
        },
        "_id": "6a12444fd819bb06bea5eb12",
        "reviewId": "AbFvOqlzPtq73m7mlQgdco5Juzg4DKoLicFP_QIidunB7ckdE6sGzZCs9corxRYh6Lb6hFHOT-81",
        "__v": 0,
        "comment": "Sarah Drengler fixed me up with a new charger for my hearing aids I had a bad charging cord and headed home the best experience will be contacting them again",
        "createTime": "2026-05-23T13:05:35.045299Z",
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        "location": "64dbbd0a17913c70d1f8a2aa",
        "name": "accounts\/103565367019124554880\/locations\/7828316643698684001\/reviews\/AbFvOqlzPtq73m7mlQgdco5Juzg4DKoLicFP_QIidunB7ckdE6sGzZCs9corxRYh6Lb6hFHOT-81",
        "starRating": 5,
        "updateTime": "2026-05-23T13:05:35.045299Z"
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            "displayName": "Bob Ohm"
        },
        "reviewReply": {
            "comment": "Thank you, Bob! We appreciate your feedback and are glad to hear you were satisfied with the service.",
            "updateTime": "2026-05-08T22:33:30.557757Z"
        },
        "_id": "69fe7cd70c5b083afddd0442",
        "reviewId": "AbFvOqmrbzQMIULnM4JUXOn6hAPcyKcGUY2P3V25unmeEPKa0Mip1r_iAU7AwsRSIjfPtuY69jzn",
        "__v": 0,
        "comment": "Needed adjustment, could not be more satisfied! Thank you great service!",
        "createTime": "2026-05-08T22:23:16.244783Z",
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        "location": "64dbbd0a17913c70d1f8a2aa",
        "name": "accounts\/103565367019124554880\/locations\/7828316643698684001\/reviews\/AbFvOqmrbzQMIULnM4JUXOn6hAPcyKcGUY2P3V25unmeEPKa0Mip1r_iAU7AwsRSIjfPtuY69jzn",
        "starRating": 5,
        "updateTime": "2026-05-08T22:23:16.244783Z"
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            "displayName": "Tony Cirilli"
        },
        "reviewReply": {
            "comment": "Thank you, Tony! We're glad you had a great experience with our service. Your appreciation means a lot to us!",
            "updateTime": "2026-05-07T20:40:45.650259Z"
        },
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        "__v": 0,
        "comment": "Excellent service and probably solving! Thx",
        "createTime": "2026-05-07T20:30:27.758945Z",
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        "starRating": 5,
        "updateTime": "2026-05-07T20:30:27.758945Z"
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            "displayName": "Rand Foss"
        },
        "reviewReply": {
            "comment": "Thank you, Rand! We're glad to hear that you had a thorough hearing analysis and that it was your best check-up experience. Your feedback means a lot to us!",
            "updateTime": "2026-04-22T14:14:36.919929Z"
        },
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        "__v": 0,
        "comment": "A very thorough hearing analysis was completed.  I felt it was the best check up I\u2019ve previously experienced.",
        "createTime": "2026-04-20T21:54:37.890468Z",
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        "starRating": 4,
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            "displayName": "Jim Grafelman"
        },
        "reviewReply": {
            "comment": "Thank you, Jim! We appreciate your kind words about Brittany and are glad to hear you were pleased with her service. Your satisfaction means a lot to us!",
            "updateTime": "2026-04-04T02:11:04.180562Z"
        },
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        "__v": 0,
        "comment": "The Person who attended to my needs (Brittany) was very friendly and knowledgeable.  She diagnosed the problem promptly and corrected it.  I was vert y pleased with her service.",
        "createTime": "2026-04-04T00:10:50.453158Z",
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        "starRating": 5,
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            "displayName": "bruce Richardson"
        },
        "reviewReply": {
            "comment": "Thank you, Bruce, for taking the time to leave a review. Your feedback is important to us!",
            "updateTime": "2026-03-13T00:07:40.497572Z"
        },
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        "createTime": "2026-03-12T22:07:02.926816Z",
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            "displayName": "Jordan"
        },
        "reviewReply": {
            "comment": "Thank you, Jordan! We're glad to hear that you found our staff helpful and experienced great customer service. Your feedback means a lot to us!",
            "updateTime": "2026-03-05T06:34:42.405430Z"
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        "starRating": 5,
        "comment": "Very helpful! Kind staff and great customer service",
        "createTime": "2026-03-05T04:34:32.569310Z",
        "updateTime": "2026-03-05T04:34:32.569310Z",
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        "starRating": 4,
        "createTime": "2026-01-25T15:25:30.028419Z",
        "updateTime": "2026-01-25T15:25:30.028419Z",
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            "displayName": "Vera Finses"
        },
        "reviewReply": {
            "comment": "Thank you, Vera! We're glad to hear that you found our office friendly and that Tony was helpful during your hearing tests. Your feedback means a lot to us!",
            "updateTime": "2026-01-13T02:49:28.073504Z"
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        "starRating": 5,
        "comment": "The office is very friendly. Tony is very helpful with hearing tests and suggested solutions.\nVera Finses\nI met with Brittani today because my charger wasn\u2019t working. Due to weather and office closed last Friday I was really happy to get an appointment. She replaced cord so now I can charge my aids. Brittani is so pleasant and helpful.",
        "createTime": "2026-01-13T01:24:38.693312Z",
        "updateTime": "2026-03-16T18:01:12.616212Z",
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            "displayName": "Dale Elliott"
        },
        "reviewReply": {
            "comment": "Thank you, Dale, for taking the time to leave a review. We appreciate your support!",
            "updateTime": "2026-01-06T02:44:14.410484Z"
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        "comment": "Having aids adjusted...",
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        "comment": "Great company with super friendly staff!!",
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        "starRating": 5,
        "comment": "Hearing Advantage is definitely the place to go in Rhinelander WI. The staff are all very friendly and they are very throall which I really appreciated and they made accommodations for me because I work until 4 and they close at 4:30. I would highly recommend Hearing Advantage to anyone who has hearing concerns.",
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